Carific AI

Privacy Policy

Last updated: October 31, 2025

1. Introduction

Welcome to Carific AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume analysis platform.

By using Carific AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

  • Account information (name, email address, password)
  • Profile information (professional details, preferences)
  • Resume files and content you upload
  • Payment information (processed securely through third-party providers)
  • Communications with our support team

2.2 Resume Content & AI Processing

When you upload a resume for analysis:

  • We extract text content from your resume files
  • Your resume data is processed by our AI models to provide analysis and feedback
  • We temporarily store extracted text for processing purposes
  • AI-generated feedback and scores are associated with your account
  • We do not share your resume content with third parties for marketing purposes

2.3 Automatically Collected Information

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered resume analysis services
  • Process your resumes through our AI models and generate feedback
  • Create and manage your account
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Train and improve our AI models (using anonymized, aggregated data only)
  • Comply with legal obligations

4. AI Model Training & Data Usage

Important: We take your privacy seriously when it comes to AI:

  • No Personal Data Training: We do not train our AI models on your personal resume content in a way that could identify you.
  • Anonymized Insights: We may use anonymized, aggregated data (removing all personally identifiable information) to improve our models.
  • Third-Party AI Providers: We use enterprise-grade AI services (e.g., OpenAI, Anthropic) with data protection agreements that prohibit training on customer data.
  • Opt-Out: You can request that your data not be used for any improvement purposes by contacting us.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, AI services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication and password hashing
  • Regular security audits and vulnerability assessments
  • Access controls and monitoring
  • Secure cloud infrastructure with enterprise-grade providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

You may request deletion of your account and associated data at any time by contacting us. Some information may be retained in backup systems for a limited period.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@carific.ai

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze how you use our services
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: